Before a single word is spoken - in a split second -the decision to engage, trust, and buy is made. Every person who interacts with the client - sales, service technicians, estimators, installers, finance, or the CEO all share one common and powerful selling and customer service tool – Presence.
Each employee's self-awareness and personal presence is a powerful silent selling skill, and it can make or break your sales campaign, service call, installation, future business, and the crucial online review.
Presence leads to sales. Presence is the active decision on HOW you want people to “see” you, respect you, and trust you. It’s how you show up and engage people. You must get this right.
Your presence creates an indelible impression on others, and profoundly influences their very desire to engage, work with you, buy you and from you. And it all happens in a split second.
If you are present and can show it, then people will be more likely to work with you and be your customer. It’s that simple. You must get this right.
Thursday Oct 15, 2020
10:00 AM - 11:30 AM CDT
Via Zoom.
Link included with a confirmation email.
Free for PMC & SMACCA Members
$10.00 per person for Non-Members
Amalia Schroeder
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Printed courtesy of www.pmsmca.com – Contact the PMSMCA - Plumbing Mechanical Sheet Metal Contractors' Alliance for more information.
11001 W. Plank Court, Suite 100, Wauwatosa, WI 53226 – (414) 543-7622 – info@pmsmca.com